The MicroStrategy Dataset Connector Fails During Import After Configuring HTTPS

Symptom

When this error occurs, the connector can still connect to the server and preview the data selected. The issue only occurs once an import is attempted.

Cause

If HTTPS has been enabled, it will look for a valid certificate when the data connector tries to load data. So the error could be caused by any of the following issues:

• The certificate has expired
• The certificate is self-signed
• The certificated is considered non-trusted for any other reason

Action

In order for the Intelligence Server to accept the import despite this error, you must add a line to the load_data.js file:

1. Navigate to Strategy_Install_Location > Intelligence Server > GenericGateway_SDK.
2. Open the load_data.js file.
3. Within the function jsdom.env({ add the line strictSSL:false.

KB483290