EducationSoftwareStrategy.com
StrategyCommunity

Knowledge Base

Product

Community

Knowledge Base

TopicsBrowse ArticlesDeveloper Zone

Product

Download SoftwareProduct DocumentationSecurity Hub

Education

Tutorial VideosSolution GalleryEducation courses

Community

GuidelinesGrandmastersEvents
x_social-icon_white.svglinkedin_social-icon_white.svg
Strategy logoCommunity

© Strategy Inc. All Rights Reserved.

LegalTerms of UsePrivacy Policy
  1. Home
  2. Topics

KB484059: Unable to change the Administrator user's password


Community Admin

• Strategy


This article explains why a nonadministrative user is unable to edit the password of the Administrator user.

Description 


When editing the password of the Administrator user as a nonadministrative user, the password editor is disabled. 

ka04W000001Iwu8QAC_0EM2R000000nwZS.jpeg

 

Why is this happening?


This is an expected behavior as Strategy has additional security measures placed on the Administrator user  to prevent other users, even those within the System Administrators group, from being able to modify the password of the Administrator user. 
The Administrator user is considered a super-user due to the level of privileges and access they have. The privileges cannot be revoked or altered. Preventing other users from editing the password of the Administrator user is a measure taken to prevent other uses from gaining restricted access. 
 

Solution


To change the Administrator's password, you must sign as the Administrator user. 
If the Administrator's password is compromised, please contact Strategy Technical Support for assistance. 


Comment

0 comments

Details

Knowledge Article

Published:

February 21, 2020

Last Updated:

February 21, 2020