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KB483066: Unable to permanently replace Web Service URL in MicroStrategy Office


Willian Tomazini

Senior Cloud Support Engineer I • MicroStrategy


This article describes how to permanently set Web Service URL for MicroStrategy Office when it’s not saved via GUI even though Microsoft Office product is run as administrator.

SYMPTOM:
After changing the Web Services URL in the Strategy Office configuration window and clicking OK, the newly included path is not saved, even though Microsoft Office product (Excel, Word, PowerPoint) is run as administrator.
 
WORKAROUND
Make sure Microsoft Office products are closed and then follow the steps below:

  1. Open Registry Editor (regedit.exe) as administrator;
  2. Navigate to the key ‘HKEY_LOCAL_MACHINE\SOFTWARE\MicroStrategy\DSS Suite\Office\WSURL’;
  3. Set the value URLChanged as 1
  4.  Set the value WebServicesURL as http://<WebAppServer>/StrategyWS/MSTRWS.asmx 
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5. Open Strategy Office. The desired URL should be properly saved in it.
KB483066


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Knowledge Article

Published:

March 29, 2019

Last Updated:

March 29, 2019