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Video Tutorial - Installing the Web Customization Editor plugin for the MicroStrategy Web SDK


Kevin Thompson

Associate Scrum Master • Strategy


In this brief video tutorial, John Merideth of our Customer Education team outlines the process of installing the Web Customization Editor plugin for use with the MicroStrategy Web SDK.

SYMPTOM:
 
When the administrator user logs in to a project source in Strategy Developer 9.x, following error message appears:
 

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This account has been disabled; login denied. please see your administrator

 
CAUSE:
 
One possible cause is that the administrator user's entry is somehow only missing from the DSSMDOBJDEF2 metadata table.
 
ACTION:
 
Work with a metadata backup in which this issue does not appear.  Users should NEVER manually delete any entries in any metadata tables unless suggested by Strategy Technical Support. 
 
 
 


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Knowledge Article

Published:

December 28, 2017

Last Updated:

December 28, 2017