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KB424196: ‘Visual Insight dashboards are not allowed in this client version. Convert them into documents’ error appears when executing VI on Android devices in MicroStrategy 10.x


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• Strategy


A tech note about the pop-up message users get trying to run a VI dashboards on Android devices.

SYMPTOM
The following message appears when executing a VI dashboard on Android device in Strategy 10.x:
 
'Visual Insight dashboards are not allowed in this client version. Convert them into documents'
 
CAUSE
Currently Strategy doesn’t support Visual Insight on Android devices.
WORKAROUND
Convert VI to document to be able execute it on Android clients.
 
KB424196


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Details

Knowledge Article

Published:

May 29, 2017

Last Updated:

December 6, 2018