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KB485396: You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager


Norbert Badzelewski

Consultant • MicroStrategy


Symptom


When users are trying to execute some reports in Strategy, they may receive message that “QueryEngine encountered error: Execute Query failed” and “You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased” information as shown below:

ka04W000001IuRHQA0_0EM4W000004YYJH.jpeg

Additionally, in the DSSErrors log users can find exactly the same error:

Error type: Odbc error. Odbc operation attempted: SQLExecDirect. [HY000:0: on HSTMT] [DataDirect][ODBC lib] You are not licensed to use this ODBC driver with the DataDirect ODBC Driver Manager under the license you have purchased.  You can order a license by calling DataDirect Technologies at 800-876-3101 in North America and +44 (0) 1753-218 930 elsewhere.  Thank you for your cooperation.. Error in Process method of Component: QueryEngineServer, Project, Job 3442, Error Code= -2147212544.)

Cause


When using a DataDirect driver occasionally a line beginning with QEWSD will appear inside of ODBC.ini and cause any program using that connection to fail. The reason behind appearing this line is one of the following:

  • Expired license file
  • Wrong license file
  • No license file

Action


Line that starts with ‘QEWSD’ under [ODBC] section in odbc.ini file should be removed. The good practice is to change odbc.ini file to read-only mode to ensure that it is no longer re-written.

Example:

[ODBC]QEWSD=1234567Trace=0TraceFile=/MicroStrategy/logs/odbctrace.outTraceOptions=3TraceDll=/MicroStrategy/lib/MYtrcXX.soInstallDir=/StrategyIANAAppCodePage=106UseCursorLib=0 

 


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Details

Knowledge Article

Published:

March 11, 2022

Last Updated:

March 11, 2022