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Installation Homepage


Humzah Nasir

Senior Business Analyst • Strategy


A summary of the MicroStrategy Installation

Starting with the release of MicroStrategy ONE (March 2024), dossiers are also known as dashboards.
Deploying the MicroStrategy software platform is the first step towards an enterprise scale Business Intelligence system.  The MicroStrategy platform supports components across a number of operating systems which can be combined together in order to support your BI needs.  The MicroStrategy installation routines are scalable to support any size deployment whether you are deploying a single MicroStrategy node or a dozens of machines for a clustered environment.

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Continue reading below for a summary of the platforms, installation methods and helpful resources to reference.

Table of ContentsQuick Reference
Obtaining the Installation Packages
Installation Logic
MicroStrategy Products by Platform
Installation Formats
Installation Modes for Windows
Installation Modes for Linux platforms
Services and Ports used by MicroStrategy Installed ComponentsWindows Services and PortsLinux Services and PortsDetailed Logic for Windows Express Installation
Detailed Logic for Linux Installation


Quick Reference Links:
  • Latest Documentation: https://microstrategyhelp.atlassian.net/wiki
  • License Keys: https://software.microstrategy.com
  • Silent Installation White Paper
  • Download Site: https://software.microstrategy.com/Download/index.aspx
  • Product Support Expiration Schedule: https://www.microstrategy.com/us/services/support/expiration-schedule
  • MicroStrategy Uninstallation Cleanup Utility for Windows: This cleanup utility is designed to remove leftover services, files and registries after uninstalling MicroStrategy products on Windows.  It can be used after uninstalling any version of MicroStrategy.  The tool can be found on our knowledge base: https://community.microstrategy.com/t5/Miscellaneous/TN307710-How-to-uninstall-MicroStrategy-Analytics-Enterprise/ta-p/307710

Obtaining the Installation Packages
  1. Login to https://software.microstrategy.com using your MicroStrategy Resource Center account
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2. Select the release from the left hand side (Platform or Feature) and choose the version from the drop down in the middle and your release from the collapsible sections below.

3. It is recommended to place and unzip the installation package locally to the machine where you will be installing MicroStrategy instead of running the installation from a network or shared drive.

4. Before you begin the installation, obtain a license key from https://software.microstrategy.com or your Account Executive.

Installation Logic
All of the MicroStrategy installations follow a similar logic path:

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MicroStrategy Products by Platform
 

Product

Windows

Linux

macOS

AIX[1]

Solaris[1]

Intelligence Server

x

x

 

x

x

MicroStrategy Web

x

x

 

x

x

MicroStrategy Web Services (Office)

x

x

 

x

x

MSTR Mobile

x

x

 

x

x

Desktop

x

 

x

 

 

Developer

x

 

 

 

 

MicroStrategy Tools (Object Manager, Command Manager, Enterprise Manager, Integrity Manager, System Manager)

x

x

 

x

x

Narrowcast Server

x

 

 

 

 

Integrated 3rd Party Components (Tomcat, MySQL)

x

 

 

 

 

Usher Security Platform

x

x

 

 

 

[1] AIX and Solaris are supported on 10.4 and prior releases.


Installation Formats
 

Installation Package

Mac

Windows

Linux

AIX

Solaris

Secure Enterprise Platform

 

InstallShield

Java

Java

Java

Desktop

Packages (.pkg)

InstallShield

 

 

 

Health Center

 

InstallShield

Java

Java

Java

MicroStrategy Office

 

InstallShield

 

 

 

R Integration Pack

Packages (.pkg)

InstallShield

Java

Java

Java

Runtime

 

InstallShield

 

 

 

Usher Paxton adapter

 

InstallShield

 

 

 

Usher Tyco Adapter

 

 

Java

 

 

Usher for Windows and Mac

Packages (.pkg)

InstallShield

 

 

 


Installation Modes for Windows
 MicroStrategy supports two installation modes for Windows:
  • GUI
setup.exe
  • Silent (Programmatic Installation)

setup.exe --ResponseFile="C:\response.ini"  -s -f1"C:\setup.iss" -f2"C:\setup.log"
​

For more details on programmatic installation including example response files, please see our Silent Installation White Paper: A Technical Guide to Troubleshooting and Usage
Installation Modes for LinuxMicroStrategy supports three installation modes for Linux systems:
    • GUI
    setup.sh
    • Console

    setup.sh -console

    • Silent (Programmatic Installation)

    setup.sh -silent -options <path>/options.txt

    For more details on programmatic installation including example options files, please see our Silent Installation White Paper: A Technical Guide to Troubleshooting and Usage
    Services and Ports used by MicroStrategy Installed Components

    Based on your selections at the start of the installation, the following services will be installed and configured: Windows
     

    Service Name

    Default Port

    Apache Kafka 

    9092

    Apache Tomcat 8.0 Tomcat8 

    8080

    Apache Tomcat 8.0 usherGW 

    9501

    Apache Tomcat 8.0 usherIDM 

     1443 & 2443

    Apache ZooKeeper 

    2181

    Apache2.4 

    443

    Memcached 

    11211

    MongoDB 

    27017

    MySQL 

    3306

    Redis 

    6379

    MicroStrategy Collaboration/Realtime Service 

    3000

    MicroStrategy Intelligence Server 

    34952

    MicroStrategy PDFExport Service 

    20100

    MicroStrategy REST Server 

    7070

    MicroStrategy Usher Analytics Log Consumer

     

    MicroStrategy Distribution Manager

     

    MicroStrategy Enterprise Manager Data Loader

     

    MicroStrategy Execution Engine

     

    MicroStrategy Health Agent

     

    MicroStrategy Listener

     

    MicroStrategy Logging Client

     

    MicroStrategy Logging Consumer

     

    MicroStrategy Logging Server

     

    MicroStrategy Master Health Agent

     

    MicroStrategy MongoDB SQL Engine

     

    MicroStrategy NC PDF Formatter

     

    MicroStrategy SMTP Service

     

    MicroStrategy System Monitor

     

     Linux
     

    Service Name

    Default Port

    Apache Kafka 

    9092

    Apache Tomcat (Dossier Web) 

    8080

    Apache Tomcat (usherGW) 

    9501

    Apache Tomcat (usherIDM) 

     443 & 1443

    Apache ZooKeeper 

    2181

    MongoDB 

    27017

    Redis 

    6379

    MicroStrategy Collaboration/Realtime Service 

    3000

    MicroStrategy Intelligence Server Log Consumer

     

    MicroStrategy PDFExport Service 

    20100

    MicroStrategy REST Server 

    7070

    MicroStrategy Usher Analytics Log Consumer

     

    MicroStrategy Health Agent 

    44440


    Detailed Logic for Windows Express Installation:
    The Windows installation method known as Express Install handles configuration of the MicroStrategy platform on your behalf.  Included here is a detailed installation flow diagram.
    ka0PW0000001JO5YAM_0EM440000002Jje.png

    Detailed Logic for Linux Installation:
     Included here is an installation flow diagram for the Linux installation along with common steps which need to be taken after installation.

    ka0PW0000001JO5YAM_0EM440000002JjZ.png

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    Knowledge Article

    Published:

    March 21, 2024

    Last Updated:

    March 21, 2024