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KB299770: MicroStrategy Narrowcast Administrator 10.x hangs when defining an Information Source to the MicroStrategy Intelligence Server over SSL


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When attempting to define an Information Source to the MicroStrategy Intelligence Server using the SSL port in Narrowcast Administrator 10.x, the Narrowcast Administrator hangs and must be manually terminated.

SYMPTOM
When attempting to define an Information Source to the Strategy Intelligence Server using the SSL port in Narrowcast Administrator 10.x, the Narrowcast Administrator hangs and must be manually terminated:

ka04W000000OgvdQAC_0EM4400000029BT.jpeg
ka04W000000OgvdQAC_0EM4400000029BP.jpeg

 
CAUSE
Narrowcast Administrator does not currently support connecting to the Strategy Intelligence Server Information Sources using SSL.  
 
ACTION
Currently this issue is still being reviewed for feasibility by our Technology team and it is not scoped for any upcoming scheduled Strategy release. 
 
 


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Knowledge Article

Published:

June 7, 2017

Last Updated:

June 7, 2017