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KB440251: It is not possible to select multiple cells in grid any more if scrolling grid to right side first after executing document in MicroStrategy Web 10.x


Min Zheng

Senior Manager, Cloud Support • MicroStrategy


SYMPTOM
It is not possible to select multiple cells in grid any more if scrolling grid to right side first after executing document in Strategy Web 10.x
 
Follow below steps to reproduce issue 
1.Create two grids in a documents. 
2.Grid 1 has multiple attributes and metrics 
The layout is set to fixed so that there is horizontal scroll bar in presentation mode 
Also lock the row header for Grid 1. 
Several attributes in Grid 1 targets on Grid 2. 
3.Run the document.
Click elements in different attributes(which are used as selector to Grid 2).
Multiple elements can be selected and highlighted.
4.Close the document. Re-run it. 
Move the horizontal scroll bar first. 
Then do the same operation to select elements from multiple attributes. 
Multiple elements highlighting is disabled. Always only one element can be selected. 
One scenario for above usage is as below: 
Users might set link on Grid 1 so they select elements from multiple attributes and click on the link. The elements can be all passed to a linked document. The selectors in linked document will inherit these elements automatically. 
When above issue happens after the scroll bar is moved first, only one element can be passed to target document.
The designed documents would function as expected. 
CAUSE
This is a known issue in Strategy Web 10.x.
ACTION
This issue is addressed in Strategy Web 11.0 or above. Please upgrade to take the advantage when the release is available. 
The Strategy Internal Reference Number for the issue discussed in this technical note is DE84516.
WORKAROUND
Unlock the row header for Grid 1 in above step 2.
  KB440251


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Knowledge Article

Published:

March 23, 2018

Last Updated:

November 8, 2018