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KB483734: Attribute description derived from schema object failed to display for non-English user


Qinyi Chen

Quality Engineer, Principal • Strategy


Before MicroStrategy 2020, when a user creates a dossier using the Connect Live dataset and contains derived attributes that are derived from existing schema objects, users with accounts in other languages are not able to see the attribute description in the dossier.

Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.

Symptoms

  • Missing Data when a user with different language executes the dossier – Empty cells are displayed for the attribute description
  • Dataset uses Connect Live mode
  • The empty derived attribute is created of project schema object

Glossary

Derived Attribute

Steps to Reproduce


The following example uses Strategy Tutorial Project. 
1.    Open Strategy Web with an English user account. 
2.    Create a new dossier and click “Existing Objects”. 
3.    Search and add “Category”.
4.    Change the Data Access Mode to “Connect Live”.
      *Note that once the dataset is created, its Data Access Mode cannot be changed anymore.

ka0PW0000001Ja3YAE_0EM2R000000mQfI.jpeg

5.    Click Add to save the dataset.
6.    Right click on attribute “Category” and choose “Create Attribute…”.
7.    Name the attribute “DA” and use “Category@DESC” as the attribute form.
8.    Save and add to the visualization.

ka0PW0000001Ja3YAE_0EM2R000000mQfS.jpeg

9.    Save and close the dossier, then click the account menu at the top right corner, and choose “Preferences”.

ka0PW0000001Ja3YAE_0EM2R000000mQgQ.jpeg

10.    Change the Language setting to a language different from the original one.

ka0PW0000001Ja3YAE_0EM2R000000mQgB.jpeg

11.    Click “Apply” at the end of the page.
12.    Log out  and Login again with the same account to fully apply the new language setting.
13.    Open the created dossier. Value in the derived attribute becomes null and only a blank cell is displayed. 

ka0PW0000001Ja3YAE_0EM2R000000mQgL.jpeg

Cause


This is a known defect before Strategy 2020.
This issue is caused by derived attribute missing the form when the project language changed. With missing description form, the attribute description value is regarded as null in visualization and only a blank cell is displayed.

Solution


To resolve this defect, please upgrade to Strategy 2020 or above.
In Strategy 2020, descrption of the derived attribute will have the value and language language displayed same as when it is created.

Note:


If the cube is created in In-Memory Data Access Mode, currently the Engine does not support mapping it to different language, so the issue of empty description still exists.
Strategy Internal Reference number for this technical note is KB483734 and US146230.


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Details

Knowledge Article

Published:

October 16, 2019

Last Updated:

March 21, 2024