Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
Description
When the data is incomplete in the Strategy WH Table and there is NULL value for the metric, the Subtotal metric returns incorrect data, as well as the metric value in the Heat Map Visualization. The fix is made with Data Engine Version 2021.
Steps to Reproduce
This procedure is using Strategy Tutorial WH that is shipped with Strategy products.
CREATE TABLE MNTH_QTR_CATEGORY_TEST_SLS AS SELECT * FROM MNTH_QTR_CATEGORY_SLS;
UPDATE MNTH_QTR_CATEGORY_TEST_SLS SET TOT_COST=NULL WHERE MONTH_ID IN (200801,200901,201001);




Template: Category Id, Quarter Id, Avg (Tot Cost)
Filter: Quarter Id in {20081, 20091, 20101}
Create Grid Visualization with the same template and filter, and enable subtotal

Cause:
This is a known issue in Strategy.
The root cause is that subtotal metric does not follow the null check option from the base metric.
Solution:
This issue has been addressed in Strategy 2021.
To pick up the fix, upgrade to Strategy 2021 or above and enable project level setting "Data Engine Version" to 2021 or above. For more details on enabling the setting, refer to Data Engine Version.
After the fix, the metric value is the same for the Heat Map Visualization and Grid Visualization, and the subtotal value is correct.

Strategy internal reference number for this technical note is DE173168.