KB440877: “SSL accept error : error:00000000:lib(0):func(0):reason(0) ” error appears in the DSSErrors.log while the SSL authentication works both on Developer and Web in MicroStrategy 10.x

SYMPTOM:
 
In Strategy 10.x, below error appears in the DSSErrors log while the SSL authentication works both on Developer and Web.
 
[Network Classes][Error] SSL accept error : error:00000000:lib(0):func(0):reason(0) 
In Project Source Manger configuration, the option of "Verify server certificate" is unchecked as shown below:

 
 
REPRODUCING STEPS IN TUTORIAL:

1. Disable the Verify certificate option in Developer
2. Keep the path of the certificate in the text box of “Client SSL Certificate Authority certificate”, but delete a few letters in the path to make it incorrect. 
3. Login in Developer, and notice the error in DSSErrors.log.

 
 
CAUSE:
 
This is a known issue with Strategy 10.x.
 
 
ACTION:
 
 
This issue has been addressed in Strategy 11.0. Please upgrade to take advantage of the fix when it is released.
 
 
 
Article Reference Number: KB440877