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KB30791: Printing or exporting of Flash Widgets Microchart does not work with Microstrategy Web 9.0.x.


Community Admin

• Strategy


SYMPTOM:
Sparkle line /bar graph inside Microchart widget cannot be exported or printed. Strategy Tutorial Project is used to illustrate this issue.
 
STEPS TO REPRODUCE:

  • Create a report with 2 Attribute and 2 metrics and save as Report R1
ka04W00000147rrQAA_0EM4400000028Je.jpeg
  • Create Dashboard using R1 as a Dataset and insert MICROCHART Widget and place the attributes and Metrics in to the Microchart widget.
  • Save the Dashboard as D1
ka04W00000147rrQAA_0EM4400000028JR.jpeg
  • Login to Strategy Web, and view this Dashboard in Flash mode.
  • Notice that the sparkle line /bar graph inside Microchart widget are displayed correctly
ka04W00000147rrQAA_0EM4400000028JQ.jpeg
  • Export to PDF and print the Dashboard. Notice that the sparkle line/bar graph are not printed or exported.
ka04W00000147rrQAA_0EM4400000028Jv.jpeg

 
ACTION:
This is behaving as designed in Strategy Web 9.0.x and 10.x. Flash has a limitation where it is not able to correctly translate to PDF.
 


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Knowledge Article

Published:

April 6, 2017

Last Updated:

November 25, 2019