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KB486189: After passed the selector answer to target RSD and then export to PDF, then use hyperlink mstr://?evt=3124 to back to the previous RSD, the selector answer is kept.


Yating (Tiffanie) Zhai

Senior Cloud Support Engineer III • MicroStrategy


After passed the selector answer from Source RSD to target RSD, export the target RSD to PDF, then use hyperlink mstr://?evt=3124 to back to the previous RSD (Source RSD), the selector answer is kept.

Symptom
After passed the selector answer from Source RSD to target RSD, export the target RSD to PDF, then use hyperlink mstr://?evt=3124 to back to the previous RSD (Source RSD), the selector answer is kept.
Reproduce Steps
1. Create a Source RSD, select any element from Grid to filter the data in information windows, for example, “TV” subcategory is selected. Then click “Target” to go to the Target RSD.

ka04W000000rZNpQAM_0EM4W0000096l60.png

 
2. In the target RSD, the data is filtered as the selector answer has passed over. Then click “Export” button to export to PDF.

ka04W000000rZNpQAM_0EM4W0000096l61.png

 
3. In the PDF, data is also filtered as selector answer passed as expected. Then back to the “Target RSD”.

ka04W000000rZNpQAM_0EM4W0000096l62.png

 
4. Click on the “Close” button which use hyperlink "mstr://?evt=3124" to back to the previous RSD "Source RSD".

ka04W000000rZNpQAM_0EM4W0000096l63.png

 
5. In the Source RSD, the selector answer is kept.

ka04W000000rZNpQAM_0EM4W0000096l64.png

Cause
When linking to target with carry over selection, usually the selection is saved first and then apply it to target, after that the selection will be cleared. So when back to source, the selection won't apply to source.
For the current use case, when user exports to PDF, the carry over selection didn't clear, so it applied to source.
ACTION
This has been identified as a defect in Strategy, which has been fix confirmed in Strategy 2021 Update 12, please upgrade to take the advantage of the fix.
 


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Knowledge Article

Published:

November 21, 2023

Last Updated:

November 21, 2023