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KB483963: How to perform a silent uninstall of MicroStrategy Desktop 2019 and later


Karol Kopanko

Manager, Professional Services • Strategy


This knowledge base article provides instructions for performing a silent uninstall of MicroStrategy Desktop 2019 or later.
  1. Create a file named
    response.ini.
  2. Add the following content to the file.
    Note: The contents of the file below are based on a default installation location.
    [Installer]	HideAllDialogS=TRUE	CreateShortcuts=FALSE	CheckForUpdate=FALSE	StrategyDesktop=C:\Program Files\Strategy\Desktop		[Welcome]	HideAllDialogs=FALSE	RemoveAll=TRUE		[Finish]	LaunchDesktopAfterInstall=FALSE

     
  3. A
    setup.iss
    file is created with the following content.
    [InstallShield Silent]	Version=v7.00	File=Response File		[Application]	Name=InstallShield	Version=10.50.000	Company=My Software Company

     
  4. Run Command Prompt as an Administrator.
  5. Use the following command to reference the Desktop installer, the
    response.ini 
    file, and the
    setup.iss 
    file. 
    Note:
    WindowsDesktop.exe 
    is found under
     \Strategy Desktop x.x\resources\unpacked.

    <path to WindowsDesktop.exe>\WindowsDesktop.exe --Responsefile="<path to response.ini>
    " -s -f1"<path to setup.iss>
    " -f2"<path to save the setup.log>
    " 


    For example, the command could be:

    C:\Strategy Desktop 11.3.0\resources\unpacked\WindowsDesktop.exe --Responsefile="C:\response.ini" -s -f1"C:\setup.iss" -f2"C:\setup.log"


    The
     setup.log 
    file is generated to log the process of the uninstall.
     


For steps to uninstall Strategy 10.8, see KB441072.
For steps to perform a silent install of Strategy 10.10,  see KB439524.


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Knowledge Article

Published:

January 9, 2020

Last Updated:

January 9, 2020