KB205700: When changing an element in a drop-down selector, all the targeted selectors show blank selections and the targeted grids show “No data returned for this view…” message in MicroStrategy Web

• Strategy

Description of a non-issue that occurs due to an incorrect selector configuration in MicroStrategy Web. Additional information reference on how to apply the respective configuration is also provided.

SYMPTOM:
The following informative message appears in Strategy Web 9.4.1 and above when changing an element in a drop-down selector and all targeted Selectors show blank selections:


No data returned for this view. This might be because the applied filter excludes all data.

CAUSE:
The required configuration to avoid blank selector selection and the referred message hadn't been applied. The "Apply selections as a filter" selector property had been selected:

However, this option shouldn't be checked for this case.

ACTION:
Apply the required configuration as per the Dashboard and Widget Creation Guide > Chapter 4: Providing Interactivity to Users: Selectors > Section: Determining how the target of a selector displays when no data exists. For additional information, refer to the Strategy technical note: KB33862: How to create nested or cascading selectors and avoid getting blank selections in several versions of MicroStrategy Web .

NOTE:
This product manual is available online at https://resource.microstrategy.com/Support/mainsearch.aspx, in the Product Manuals menu.

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Knowledge Article

Published:

March 30, 2017

Last Updated:

March 30, 2017