KB233407: Newly created Hybrid History List message error occurs in MicroStrategy Enterprise for clustered envronments

SYMPTOM
When accessing a newly created History List in a Strategy Analytics Enterprise 9.4.1 clustered environment, the following error may be seen:
MsiInBox: The persist message result, either a persisted report definition, a report result in report cache or a document result file, is not found. It may have been manually deleted by system administrator.
The issue is only seen when using a Hybrid History List configuration. Refer to the following Strategy Knowledge Base document for further information about Hybrid History List: 
KB44171: What is Hybrid History List repository in MicroStrategy Intelligence Server 9.3.0 and later
STEPS TO REPRODUCE

1. Create a 2 node Strategy Intelligence Server 9.3.x - 9.4.x clustered environment and configure Hybrid History list.
2. Create a session on Node 1 from Strategy Web. Stay on the home page.
3. Create a session on Node 2 from Web. Run a report services document and send it to history.
4. Go to the history on Node 2 and check that the history list message is accessible. The file can also bee seen on disk at the time.
5. In the session which is already created on Node 1(from step 1). Access the history list message and the error will be seen.

 
CAUSE
This is a known issue in Strategy Intelligence Server 9.3.x - 9.4.x when using hybrid history list in a clustered environment. This issue is only seen when a newly created history list message is accessed from a user session which is already open. If the newly created history list message is accessed from a new user session, this issue will not be encountered. 
 
Note: If a history list message is accessed from Strategy Web to receive the error, the message stays in the error state permanently. 
 
ACTION
This issue has been resolved in Strategy Analtyics Enterprise 9.4.1 HotFix 9. Upgrade to the latest release to take advantage of the fix.
The Strategy Internal Reference Number for the issue discussed in this technical note is 1013054.