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KB262851: 'Administration' and 'Schema' menus are missing with Japanese environment in MicroStrategy Developer 9s.


Stefan Zepeda

Salesforce Solutions Architect • Strategy


The menu ‘Administration’ and ‘Schema’ may not be displayed when a project is opened in MicroStrategy Developer 9.5.0 with Windows7 64bit in Japanese environment.

SYMPTOM:
The menu ‘Administration’ and ‘Schema’ may not be displayed when a project is opened in Strategy Developer 9.5.0 with Windows7 64bit in Japanese environment.
User can see following menus with initial character in the menu bar:
 + File(F), Edit(E), View(V), Go(G), Tools(T), Window(W), Help(H)
However the two menus are not displayed:
 + Administration(A), Schema(S).
The image is as shown below.

ka04W000001Iqu3QAC_0EM440000002HFC.jpeg

In normal Japanese menu bar, there are (A) and (S) as below.

ka04W000001Iqu3QAC_0EM440000002HFE.jpeg

Also normal English menu bar is as below.

ka04W000001Iqu3QAC_0EM440000002HFF.jpeg

CAUSE:
One possible cause is an incomplete install of Strategy Developer.
 
ACTION:
Re-install (delete once and install again) Strategy Developer.
RELATED TECHNICAL NOTES:
KB41392: Some windows, including Developer Preferences, are cut off and missing some options such as "Display hidden objects" in MicroStrategy Developer 9.4.x-10.x running on Windows operating systems.
KB43236: There is extra white space to the right and bottom of windows in MicroStrategy Desktop 9.x when running on a Windows Operating System.


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Knowledge Article

Published:

April 15, 2017

Last Updated:

April 15, 2017