KB31330: Unable to cluster MicroStrategy Intelligence Servers 9.0.0 via the Administration menu in MicroStrategy Desktop 9.0.0

INTRODUCTION:
In Strategy 9.0.0, users have the ability to cluster Intelligence Servers not only via the Cluster Monitor (as in Strategy 8.1.x) but also through the Administration Menu available in Strategy Desktop as seen below:
 

 
 
SYMPTOM:
Using the setting above, an administrator clusters two Strategy Intelligence Servers 9.0.0. After this, the administrator checks the cluster monitor in Strategy Desktop 9.0.0, but only the local node will be displayed.
 
STEPS TO REPRODUCE:

• Log into a 3-tier project source in Strategy Desktop 9.0.0 as administrator. Call it Node A.
• Click on Administration menu -> Server -> Join Cluster and the following screen comes up:
  

• Enter the name of the Intelligence Server to join Node A. Call it Node B.
• Go to Node A's Cluster monitor under System Administration and notice Node B does not appear:
  

 
CAUSE:
This is a known issue in Strategy Desktop 9.0.0.
 
ACTION:
This issue is addressed in Strategy 9.0.1 where the option to "Join Cluster" is disabled unless the user navigates to Administration ->System Administration ->Cluster Nodes. Upgrade to this version to take advantage of the fix.
 
WORKAROUND:
Administrators can choose one of the following options to cluster Strategy Intelligence Server nodes: 

1. Use the method that exists in Strategy 8.1.x - Go to System Administration and right mouse click on Cluster Nodes to select Join Cluster. Enter the name of the Intelligence Server (Node B) to join Node A in the cluster.
2. Before selecting the Join Cluster option from the Administration menu, highlight Cluster Nodes within System Administration and then proceed to the Administration menu ->Server ->Join Cluster.

For details on clustering configuration and setup, refer to the following Strategy Technical Document:
 
KB6022 - Strategy Intelligence Server Cluster Configuration Guide
KB16018 - Strategy Intelligence Server Clustering FAQ