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KB31666: "The specified Activation Code is not valid for this machine" error occurs when applying a newly generated activation code to the MicroStrategy License Manager


Community Admin

• Strategy


SYMPTOM:
 
The following error occurs when applying a newly generated activation code to Strategy License Manager 9.x:
 

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The specified Activation Code is not valid for this machine. Please generate a new Activation File and request a new Activation Code from Strategy using either License Manager or by visiting the activation web site at https://licensing.Strategy.com.

 
CAUSE:
 
The activate.xml file used to generate the activation code is not valid for the current installation.
 
ACTION:
 
Refresh the existing activate.xml file by going through the process of generating the file again using Strategy License Manager 9.x. For instructions on how to generate an activate.xml file, refer to the following Strategy Knowledge Base technical note:
 
KB13421 - How to manually generate the Activation XML file in the MicroStrategy Intelligence Server 9.x
 
If this still does not work, move the existing activate.xml file to a different location and follow the steps again to generate a new activate.xml file.
 
 

KB31666


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Knowledge Article

Published:

June 12, 2017

Last Updated:

December 28, 2018