This knowledge base article provides links to other Technical Notes that provide steps or information to set up Integrated Authentication with the different Strategy Components.
Prerequisites
KB38012: Integrated Authentication with Kerberos list of supported configurations on MicroStrategy Web and MicroStrategy Intelligence Server 9.x
KB33289: Prerequisites for implementing Integrated Authentication with MicroStrategy Components: Configuring Users in the Domain Controller
Intelligence Server
KB19110: How to configure MicroStrategy Intelligence Server Universal 9.x for Kerberos (Integrated) authentication on Unix/Linux operating systems.
Web Server
- IIS
KB19109: How to enable Kerberos (Integrated) authentication through MicroStrategy Web on IIS 6.x in MicroStrategy 9.x
- Web Universal
KB33276: How to set up Integrated Authentication in Tomcat running on Linux and having MicroStrategy Web Universal 9.0.1 to 9.2.1
Client Browser Configuration
KB33291: How to configure Internet Explorer, Firefox, and Chrome for Integrated Authentication with Kerberos for MicroStrategy Web 9.x
Troubleshooting
KB19036: MicroStrategy Intelligence Server Universal 8.1.2 will not function on Suse Linux Enterprise Server 9 without setting up the Kerberos libraries.
KB33543: "Cannot login due to failure to verify the user token" Error Message when using Integrated Authentication in MicroStrategy Desktop.
KB33550: When using Integrated Authentication in MicroStrategy Web 9.0.1 users see the following error: "Mechanism Level: Fail to create credentials. (63) - No Service creds"
KB33552: When Trying to Create a Session using Integrated Authentication in MicroStrategy Web 9.0.1 Users Receive the Following Error: "Mechanism level: Server not found in Kerberos database(7)"
KB33559: When Trying to Connect to MicroStrategy Web 9.x the Web Server Prompts the User for Credentials
KB33560: "Unable to locate a login configuration" Error Message Appears When Users try to Connect with Integrated Authentication in MicroStrategy Web 9.0.x
KB33563: Trying to Connect to MicroStrategy Web 9.0.1 Using Integrated Authentication Crashes the Web Application Server
KB33876: Error message: "Unable to delegate initiator's credential to SPN = MSTRSVRSvc/" received when trying to Configure Integrated Authentication with MicroStrategy
KB34533: "There are no projects connected to this web server. To configure projects, go to the Web Administrator" error message is seen when trying to configure integrated authentication in MicroStrategy Web 9.4.1 and above.
KB35297: When using integrated authentication, Kerberos, users receive "No valid credentials provided" error message in MicroStrategy Web 9.x and 10.x
KB35298: Users see the projects page over and over again when attempting to log in to MicroStrategy Web using Integrated Authentication with MicroStrategy 9.0.2
KB35489: When using Integrated Authentication (Kerberos) with MicroStrategy Web 9.0.2 users see the projects page then the login page then the projects page again in a loop sequence
KB35492: How to add the port number to the SPN Internet Explorer uses when querying the KDC for a Web Service SPN
KB35501: Cannot get KDC for realm xxxx when using MicroStrategy Web 9.0.2 and Integrated Authentication (Kerberos)
KB37811: No valid credentials provided (Mechanism level: KDC has no support for encryption type (14)) error occurs using Kerberos Authentication in MicroStrategty 9.x
KB38804: No valid credentials provided (Mechanism level: Receive timed out) error happens sporadically in MicroStrategy Web 9.2.1
