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KB33601: Why does the metric "Average Connection Duration per User" return larger than 24 hours values for some days in MicroStrategy Enterprise Manager report?


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Why does the metric "Average Connection Duration per User" return larger than 24 hours values for some days in Enterprise Manager?

As shown in the image below, the metric "Average Connection Duration per User" can return values larger than 24 hours for certain days in an Enterprise Manager report:
 

ka04W000000uG9VQAU_0EM440000002ApA.jpeg

 
"Average Connection Duration per User" is an out of box compound metric in Strategy Enterprise Manager project 9.0.1 with the following definition:
 
Sample Code/Error
Connection Duration / Number of users
 
 
The metric "Connection Duration" is based on the out of box fact "IS SES Connection Duration (Days)", which is mapped to column representing the duration of a particular user session.
 
Since one particular user can have more multiple sessions concurrently, the  "Average Connection Duration per User" can have values larger than 24 hours for a specific day.  
 
Refer to the following technical note for information on how to limit the number of concurrent user sessions in Strategy 
 
KB33062: How to limit the maximum number of concurrent sessions per user account in MicroStrategy 9.x?
 
 
 
 


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Knowledge Article

Published:

June 15, 2017

Last Updated:

June 15, 2017