KB439808: "Login failure" occurs when trying to login to MicroStrategy REST API Server from Dataset Connector for Tableau

Senior Cloud Support Engineer III • MicroStrategy

Description

To start, the user deployed the Dataset Connector for Tableau by following all of the steps in the following guide:
MicroStrategy Dataset Connector for Tableau
However, the user can only log in with LDAP authentication. If the same user attempts to log in with Standard Authentication, they receive a "Login failure" error.

Why is this happening?

Authentication mode specified in configOverride.properties files allow only LDAP authentication for Strategy Library. Following lines were found in the file:


auth.modes.available=16
auth.modes.default=16

Note: The default path for the configuration file (in Windows) when the Express Install is used is:
C:\Program Files (x86)\Common Files\Strategy\Tomcat\apache-tomcat-8.0.30\webapps\StrategyLibrary\WEB-INF\classes\config

Solution

Either delete the entry or add "1" for Standard Authentication to also work:


auth.modes.available=1,16
auth.modes.default=1,16

Learning Resources

For more information about how to configure Strategy Library, refer to the MicroStrategy Library Administration .
Looking to learn more about Library administration? Check out the Learning Center or Strategy's education courses:

11.311 Administration for Enterprise Analytics

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Knowledge Article

Published:

March 2, 2018

Last Updated:

August 22, 2019