As described in KB32648: How to customize error messages coming from the Intelligence Server in MicroStrategy Web 9.3.x-9.4.x.
"The error ID obtained above is in hexadecimal format and has to be converted to its Decimal Code form. Technical Support has tools able to convert the hexadecimal error ID, please contact technical support to convert any Error IDs."
For the steps below to transfer the error code from Hexadecimal to Decimal (using the decimal error code 0x80003f79 as an example):



Another example to transfer the Hexadecimal error code 0x8004393C to Decimal:


The decimal number to error ID "0x8004393C" is "-2147206852".
Third Party Software Installation WARNING
The third-party product(s) discussed in this technical note is manufactured by vendors independent of Strategy. Strategy makes no warranty, express, implied or otherwise, regarding this product, including its performance or reliability.