SYMPTOM:
In Strategy Web 9.x, users can follow tech note KB43469 to construct a URL using the URL API to execute a document with a default grid selection enabled. However, users may notice that if the default run mode of the document is set to Express mode or if the currentViewMedia=1 parameter is appended to the URL to execute the document in Express mode, the document will render but become non-interactive. For example, users can click anywhere in the document but will not be able to interact with any objects, such as scrolling or toggling any selections.
CAUSE:
This is a known issue in Strategy Web 9.x.
ACTION:
Contact Strategy Technical Support for an update on this issue.
WORKAROUND:
Set the document default execution mode to something other than Express mode, or use a different value for the currentViewMedia parameter, such as 2 for interactive mode.
Or, if users must use Express mode, after the document initially executes into Express mode, users can toggle into a different mode, then switch back to Express mode, and functionality will be restored.
