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KB44789: Support for HIPAA Covered Entities with Business Associate Agreements

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• Strategy

This KB addresses how HIPAA customers are able to open Support cases and provide necessary files via the secure HIPAA FTP site.

The process for providing support case files have been updated. To provide necessary files to Technical Support, please see KB484021: How to provide files to Technical Support using the SFTP site.

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Knowledge Article

Published:

April 4, 2017

Last Updated:

May 18, 2020