SYMPTOM:
Images with full path to a shared network drive, e.g. \\my_computer\shared\myimage.jpg, cannot be displayed on iPad\iPhone with Strategy Mobile 9.5.
These images can be displayed correctly in Strategy Web.
CAUSE:
Strategy Mobile 9.5 doesn't support images with full path to a shared network drive. This is due to the limitation that iOS cannot recognize the folder path of another OS, e.g. Windows.
ACTION:
Use http path or relative path instead.
For more information on the image path, refer to the following technotes:
KB37810: How to troubleshoot image issues in MicroStrategy 9.xKB45981: How to make the web server, mobile server and intelligence server use images from the same folder in MicroStrategy 9.x and 10.x on Windows
KB449301
