SUMARRY:
This issue is classified as an administrative issue where the default setting was accidentally altered. This issue impacts Mobile users who needs to view reports or documents with image files and a resolution is provided.
SYMPTOM:
An Image file in the document is not displayed on iPad while the same image on the same document displays correctly when it is connected to the same project through another Web Server where Strategy Mobile is hosted. The image files are confirmed as existing in the same directory with the identical path to it.
<Mobile Server A>
<Mobile Server B>
CAUSE:
"Images" Virtual Directory which is created during the installation which points to Mobile Server ASPx\images folder has been removed at some point by accident.
ACTION:
Re-create a Virtual Directory under asp folder that is pointing to Images folder.
