KB46411: “An error has occurred on this page” error message appears when running a Report Services document with Google Maps widget configured in MicroStrategy Web.

• Strategy

“An error has occurred on this page” error message appears when running a Report Services document with Google Maps widget configured in MicroStrategy Web.

SYMPTOM:

The following error message appears in Strategy Web 9.4.1 and above when running a Report Services document with the Google Maps widget configured:


An error has occurred on this page.

The selected visualization ‘GoogleMapVisualizationStyle’ is not defined for view-mode ‘51’ in the visualizations configuration file. Please correct the problem by choosing a different visualization in the custom visualizations editor.

CAUSE:
The GIS Connector known as ConnectorForGoogleMap is not available in the Strategy Web plugins folder.

ACTION:

Make sure the correct ConnectorForGoogleMap folder is copied into the Strategy Web plugins folder as mentioned in the following Strategy technical note: KB36062: How to deploy and configure the Google Maps widget and which Google Map product to purchase in order for Google Map Widget to work properly in Flash View mode when using MicroStrategy Web 9.X

NOTE:
Even when the ConnectorForGoogleMap plugin hasn't been deployed yet, it is possible to select the Map widget in the Widget drop-down list when selecting Mobile, as shown:

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Knowledge Article

Published:

May 23, 2017

Last Updated:

May 23, 2017