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KB47503: Is there any setting Developer that is the same as the Web setting "Keep the connection alive between the Web Server and Intelligence Server" in MicroStrategy 9.x?


Stefan Zepeda

Salesforce Solutions Architect • Strategy


Is there any setting Developer that is the same as the Web setting "Keep the connection alive between the Web Server and Intelligence Server" in MicroStrategy 9.x?

QUESTION:
 
Is there any setting in Developer that is the same as the Web setting "Keep the connection alive between the Web Server and Intelligence Server" in Strategy 9.x?
 
ANSWER:
 
Currently, there does not exist a setting in Developer that is the same as the Web setting "Keep the connection alive between the Web Server and Intelligence Server" in Strategy 9.x. This means that if there is a firewall between the Desktop/Developer machine and the Intelligence Server, the firewall may cause the TCP connection to the Intelligence Server to timeout after it has been idle for a defined time window. In such a scenario, the firewall may kill the connection to the Intelligence Server even when the Strategy timeout settings are not reached.
 
ACTION:
 
Take advantage of the setting available at each OS level as explained in:
KB16328 - How to enable and configure "Keep Alive" options for various operating systems in Strategy Web Universal
**Though the KB was written for Web, the setting controls all of the TCP/IP connections with which, connections from Developer are also taken care.
 


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Knowledge Article

Published:

June 8, 2017

Last Updated:

February 16, 2021