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KB486423: How to change session idle timeout in MicroStrategy Library


Mateusz Rusinowski

Senior Support Engineer • MicroStrategy


This article describes how to change the Session Idle Timeout in MicroStrategy Library

Symptom


By default, Strategy Library session will expire after a user is idle for 30 minutes. This timeout is controlled by the <session-timeout> parameter in web.xml file located in <tomcatdeployment>/webapps/StrategyLibrary/WEB-INF'.
 

Action

In order to change the idle timeout for Strategy Library following steps need to be taken:
1.    User with adequate privileges should edit the web.xml file
2.    Locate the <session-config> element
3.    Enter a new timeout (in minutes) between <session-timeout> and </session-timeout> tags (as shown below)

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4. Tomcat has to be restarted to apply the change.
Please also refer to following KB articles:
1. KB12966: How to configure the web session timeout set on JSP application servers using MicroStrategy Web JSP
2. KB12867: How timeout settings in MicroStrategy Web and the MicroStrategy Intelligence Server affect users in MicroStrategy Web
 


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Knowledge Article

Published:

April 4, 2024

Last Updated:

August 13, 2024