The only available options are:
- Manually select users that need to be deleted. This can be done with the assistance of the search function.
- Associate Badge with an Identity Manager like Microsoft Active Directory, OpenLDAP, or Okta Universal Directory where the administrator can synchronize the users with the Identity Manager tools.
- Disable users in the Strategy environment, similar to how it is described in KB19497: How to temporarily disable all user accounts in MicroStrategy 9.x
Solution
Use a CSV file to update the login field for the users that need to be deleted with a common word such as "invalid.". Then, use that word on the search in Identity Manager to select the users to be deleted.
- Create a CSV file of the users you want to delete. Update the username of the users that need to be deleted with a common term such as "invalid." Make sure the email address you enter is the same one used in Identity Manager. If the system does not match the email, it creates a new user. However, since the username "invalid" does not exist the system, it is deleted in the following steps.
