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KB46202: What causes "[Severe] [TaskRequest.handleResponse] [] [XXX(X)]" errors to be recorded in MicroStrategy Mobile app logs?


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• Strategy


This document shows "[Severe] [TaskRequest.handleResponse] [] [XXX(X)]" errors to be recorded in MicroStrategy Mobile app logs when executing prompt reports or documents.

SYMPTOM:
When reviewing Strategy Mobile 9.4.x device logs as per (e.g. as per KB228169: How to troubleshoot issues found on MicroStrategy Mobile clients 9.x on 10.x. ) a number or error messages seen despite "errors only" logging level.
 
Example:


[07.02.2014 11:41:11] [Severe] [TaskRequest.handleResponse] [] [5C0FA92911E38FE482CF0080EFA55A78(2)]
[07.02.2014 11:40:58] [Severe] [TaskRequest.handleResponse] [] [53EBD5D311E38FE482CF0080EF357A77(4)]
[07.02.2014 11:40:40] [Severe] [TaskRequest.handleResponse] [] [49B1DC5711E38FE482CF0080EFF5F975(2)]
[07.02.2014 11:39:14] [Severe] [TaskRequest.handleResponse] [] [15ED71AA11E38FE482CF0080EFA55A78(4)

 
The error is logged when executing or linking prompted reports or documents.
 
CAUSE
Every time a document or report is executed on Strategy Mobile, this message is printed into the Strategy Mobile app log showing the document or report ID. This message does not indicate any issue with the Strategy Mobile environment and can be ignored. An enhancement request has been raised to suppress this message from being shown in the Strategy Mobile app logs.
 
ACTION
Strategy will continue to investigate and post updates as soon as they are available. 


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Knowledge Article

Published:

April 12, 2017

Last Updated:

April 12, 2017