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Known HyperIntelligence Limitations and Challenges in MicroStrategy 2020


Nida Imtiaz

Product Manager, Senior • Strategy


This article explains the known limitations in HyperIntelligence version 2020.

Cube Limitations

  • Live-connect is not supported, so datasets for HyperIntelligence must be in-memory cubes. For example, you can create a card based on an Intelligent, in-memory MTDI, or an in-memory MDX/SAP cube. However, you cannot create a card based on a live-connect MDX/SAP cube. 
  • To effectively create a HyperIntelligence dataset, your data must have attributes with either one-to-one relationships or many-to-one relationships. Datasets with one-to-many relationships are not supported and using them to create a card will result in inaccurate data. 



    For more information on the prerequisites for using HyperIntelligence, click here. 


Authoring Limitations

  • You cannot create a card if you are connected to a metadata older than 2019. To create a card, ensure we are connected to an upgraded version of the metadata or upgrade your metadata to 2019 or above. For steps, see the Upgrade Guide.
  • You cannot create or edit a card based on an unpublished cube. To publish your cube, see the In-Memory Analytics Help.


HyperIntelligence for Web

HyperIntelligence for Web was first introduced in Strategy 2019. This product provides zero-click intelligence by displaying cards in your web browser that provide contextual information to business users.  


Known Website Issues 

The following websites have known issues and HyperWeb may not work as expected: 

  • Yahoo Finance 
  • Google Sheets 
  • Google Docs 
  • Google Slides 
  • Microsoft Word Online 
  • Microsoft Excel Online 
  • Microsoft PowerPoint Online 
  • PDF Online


Matching and Number of Keyword Limitations

  • A keyword must be a minimum length of three characters. In Asian languages, the minimum length is one character.
  • HyperIntelligence for Web can only search for a total of 500k keywords and alternate keywords at a time. As such, you can only enable a certain amount of cards to avoid exceeding this limit. HyperIntelligence for Office can accommodate for 1M keywords.
  • HyperIntelligence for Web and HyperIntelligence for Office will not be able to search for keywords in a pattern enabled card-set. Search for keywords on HyperIntelligence for Web and HyperIntelligence for Office is enabled only for keyword matching enabled card-sets. 
  • Pattern enabled card-sets do not have a limitation of 500K keywords on HyperIntelligence for Web since pattern matching accommodates use cases with larger datasets, or card-sets  by setting character patterns on keywords.  Pattern matching avoids downloading the keywords in the browser storage for better and faster performance.


Authentication Limitations

For a list of supported authentications, click here.
For SAML authentication, you must enable CORS settings through the Library server admin page.
The limitations mentioned above are currently being investigated by the Technology team. Strategy consistently pushes updates to the Google Chrome and Microsoft Edge stores when any issues are resolved. Strategy is constantly iterating, importing, and creating new features to ensure our customers are having the best experience.


HyperIntelligence for Office

After upgrading to Strategy 2020 Update 1 or later to resolve complications with Chrome 80 SameSite cookie changes, HyperIntelligence for Office will only work on the latest Safari browser when viewing Outlook Online on Mac Catalina. Apple did not release the SameSite cookie changes update for Safari on an older version of macOS which is why you must use Mac Catalina. 


HyperIntelligence for Mobile


On Android

  • Trusted authentication is not supported. For a list of all supported authentications, click here.
  • Calendar events must be synced with the system calendar to be seen in the HyperMobile app. This can be accomplished by syncing calendar events with most calendar apps. 


On iOS

  • Trusted authentication is not supported. For a list of all supported authentications, click here.
  • Calendar events must be synced with the iOS native calendar to be seen in the Hyper app.

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Knowledge Article

Published:

June 25, 2020

Last Updated:

June 25, 2020