SYMPTOM:
When trying to launch Strategy Developer 2021 for the first time, the following error is seen:
Failed to load control 'msiObjectExplorer' from M3OBJEXP.OCX. Your version of M3OBJEXP.OCX may be outdated. Make sure you are using the version of the control that was provided with your application.
Additionally, the user has also attempted the steps provided in the following Strategy Knowledge Base technical notes and the steps did not work:
KB30621 - "Failed to load control 'msiObjectExplorer' from M3OBJEXP.OCX." error occurs when launching Strategy Developer 2021
KB31770: "Failed to load control `msiObjectExplorer` from M3OBJEXP.OCX. Your version of M3OBJEXP.OCX may be outdated" error message appears when installing Strategy Developer 2021
CAUSE:
The cause of this issue is that the particular version of Windows does not have the required OCX that Strategy needs. Instances of this issue happen when Strategy is Installed on an unsupported Operating System or the Operating System is missing this particular file.
Other possible root causes for this issue, please refer to the following Strategy Knowledge Base article for more information on the known issue:
ACTION:
If the knowledge base articles listed above do not resolve the issue, another possible solution is to run the Strategy installation as a silent install.