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KB442408: License Keys: MicroStrategy 2019


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• Strategy


MicroStrategy 2019 enables customers proactively understand their usage. The MicroStrategy 2019 installation program will ask for this new version specific license key before the installation can continue. You can quickly get your new key by clicking the licenses key generation link in the licenses key prompt. You can also get your key from download.microstrategy.com.

Strategy 2019 enables customers proactively understand their usage. The Strategy 2019 installation program will ask for this new version specific license key before the installation can continue. You can quickly get your new key by clicking the licenses key generation link in the licenses key prompt. You can also get your key from the MicroStrategy Download site.
The new version specific license key will be limited to the number of named users or CPU licenses purchased. Once the server is started, the Strategy platform will audit the system usage for license compliance and indicate to administrators (and eventually end users) if the usage of Strategy is out of compliance with the purchased license amounts. CPU licenses will be enforced upon upgrade and named user licenses will have a 30-day grace period.  
For more information regarding how compliance works, how to audit your systems to ensure compliance, and understand more about our licensing, please refer to the 3 links below
·         KB7989: Licensing and product packaging in MicroStrategy
·         KB9220: License Compliance Auditing in MicroStrategy 
·         KB9237: An ‘out of compliance' message is received in MicroStrategy                     
 
Frequently Asked Questions:
How do I request a new key?
To receive a license key, find your product and click download. An email will be sent to you shortly with the license key and more information.
 
Is there any change in the product installation experience?
Yes, there is a change to the installation experience. When installing the Strategy 2019, the installation program will ask for the license key. If the license key contains CPU-based licenses, then the installation program will ask for the number of CPU’s to assign to the server on which the installation is being executed.
 
Does this new key work with all Strategy versions?
No, this key is specific to Strategy 2019. 
 
If I am out of compliance, what should I do?
Customers should contact their Strategy Account Executive for purchasing additional licenses. Customers who believe that that the message is occurring due to an issue with the Strategy product should contact Strategy Technical Support.
Does Intelligent Enterprise Update 2 require a separate license key?
Yes, in order to install Intelligent Enterprise Update 2 a separate license key is required. 
If you have any additional questions, please refer to our License Key FAQ Article
 
KB442408


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Knowledge Article

Published:

December 18, 2018

Last Updated:

July 22, 2024