For troubleshooting purposes, a Strategy Web administrator can enable Strategy Web Diagnostics (logging) without going through the Strategy Web Administrator page. When Strategy Web is being initialized the logger.properties file located in is loaded so configuring the logger.properties properly before Strategy Web startups will enable Strategy Web Diagnostics without the need for going through the Strategy Web Admin page.
For logging SEVERE messages, use the following logger.properties and then restart the application server.
Note: Change the fileH.pattern log location to the appropriate location.
#Thu Nov 01 12:33:23 EDT 2007
level=SEVERE
fileH.level=SEVERE
handlers=fileH,consoleH
consoleH.level=SEVERE
fileH.formatter=com.Strategy.web.app.XMLFormatterEx
consoleH.formatter=com.Strategy.utils.log.ExtendedFormatter
fileH.class=com.Strategy.utils.log.DatedFileHandler
consoleH.class=com.Strategy.utils.log.ConsoleHandler
fileH.pattern=/WEB-INF/log/MSTRLog%systemdate%.log
More advanced diagnostics can be done using the logger.properties found in the following Strategy Knowledge Base documents:
KB14889: How to enable Web Transform tracing in MicroStrategy Web for Troubleshooting Purposes in MicroStrategy 9.4.1 and above.
KB14877: How to enable web objects tracing in MicroStrategy Web for troubleshooting purposes
KB14878: How to enable Web Beans tracing in MicroStrategy Web for troubleshooting purposes
KB9836: How is the Web XML API log enabled in MicroStrategy Web
