Starting with the release of Strategy ONE (March 2024), dossiers are also known as dashboards.
This knowledge-base article provides best practices for configuring, monitoring and troubleshooting Platform Analytics. The articles and documentation referenced in this article can help provide users with the tools needed to setup and configure Platform Analytics and to address issues encountered during the statistics logging and data load processes. The Platform Analytics team designed this page to incorporate all of our main resources into one page.
The MicroStrategy Platform Analytics guide is a useful resource providing a general overview of the product.
Platform Analytics is configured through installation and Strategy Command Manager or Configuration Wizard. The configuration that is specified through installation can later be edited manually, although installation offers the easiest method for this configuration step.
The following resources provide step by step instructions for installing and configuring Platform Analytics:
KB442094: Platform Analytics FAQ
* General questions, a comparison between Platform Analytics and Enterprise Manager, and supported installations.
KB442956: Platform Analytics Installation and Setup
* Detailed guide on the process from installation through configuration of Platform Analytics.
KB482966: Platform Analytics Configuration Video
* This video goes through the steps of setting up Platform Analytics from installing the Strategy Intelligent Enterprise to running your first dossier.
KB483019: How to check the status of Platform Analytics components
* Document providing steps on verifying the status of different portions of the Platform Analytics deployment.
KB482872: Capacity Planning
* Strategy test results on the resource impact of Platform Analytics
KB442508: Manual population of the Platform Analytics Warehouse schema.
* Steps on how to manually repopulate the Platform Analytics schema without having to re-install the software.
KB442424: Best Practices for Messaging Services
* Installation, Configuration, and Maintenance practices for Strategy Telemetry Server (Messaging Services).
KB482945: How to create the Platform Analytics Project on a Linux Intelligence Server without a graphical interface
* Steps on how to create a response file for generating the Platform Analytics Project on Linux without a GUI.
Architecture Best Practices and examples for Platform Analytics
* Sample architectures and Strategy practices for deploying Platform Analytics across the Intelligent Enterprise.
How to add additional Kafka Server nodes to a cluster post installation
* Manually adding an additional Kafka Broker to a deployment without re-installation.
Platform Analytics Health Checks
* Detailed information on automatic Health Checks for the Platform Analytics deployment as well as errors with methods for resolution.
The articles below reference Platform Analytics related issues that have been found and documented.
KB441447: Windows Apache Kafka could not be started due to " Failed to clean up log for __consumer_offsets".
* Apache Kafka defect which can prevent a Windows Kafka Server from restarting after shutting down, including a workaround to restore functionality.
KB482878: Troubleshooting the Platform Analytics Compliance Dossier.
* Detailed steps on understanding how the Compliance Dossier functions as well as troubleshooting possible incorrect data or lack of data within the Dossier.
KB442587: Messaging Service for Platform Analytics is not a valid feature flag, when configuring IServer after upgrade from 10.4 to 2019
* Information and how to resolve an issue that can prevent the configuration of Platform Analytics logging on Strategy 2019 when upgrading from a previous version.
KB482915: Platform Analytics Project Creation Fails with error: "Error occurred while searching project."
* Currently under investigation issue that can prevent creating the Platform Analytics Project.
KB482888: Executing a Project Schema Report or Publishing Cubes in the Platform Analytics Project Fails with an Error "Access denied for user 'xxx'@'xxx'(using password:YES)"
* Details on 2 possible causes for connectivity issues preventing the publication of Platform Analytics Intelligent Cubes.
Interested in learning more about Platform Analytics or new Strategy features? Visit the Learning Center on Community!
Or feel free to visit our Documentation pages for product information.
